Shipping policy
Last updated: August 2026
1. Processing Time Orders are typically processed within 1–3 business days after payment is confirmed. Orders placed on weekends or public holidays are processed the next business day.
2. Shipping Destinations We ship to the United Kingdom and EU countries. If your country is not available at checkout, please contact us.
3. Shipping Times Estimated delivery times after dispatch:
- UK: 3–5 business days
- EU: 5–10 business days
These are estimates and may vary due to carrier delays, customs processing, or other factors outside our control.
4. Shipping Costs Shipping costs are calculated at checkout based on your location and order size.
5. Tracking Once your order has been dispatched, you will receive a confirmation email with tracking information where available.
6. Customs & Duties (EU Orders) For orders shipped to EU countries, customs duties or import taxes may apply depending on your country's regulations. These charges are the responsibility of the customer.
7. Damaged or Lost Orders If your order arrives damaged or is lost in transit, please contact us as soon as possible so we can resolve the issue.
8. Contact For shipping enquiries, please reach out through our website.