Contact Us

A question about a product, an order, a delivery or a return? We are here seven days a week.

Get in touch

Phone / WhatsApp
+33 7 56 75 59 70 — seven days a week

Email
connect@specialemeuble.com — reply within 24 hours

Registered address
Speciale Meubles
5 Mercer Avenue, Swanscombe, DA10 1BG, United Kingdom

European warehouse and returns — by appointment only
4 Rue de la Guivernone, 95310 Saint-Ouen-l'Aumône, France

Please arrange a time before travelling; this address is our warehouse and is not open to callers.

Contact form

[[To build in your Shopify theme — suggested fields:]]

  • Name *
  • Email *
  • Phone
  • Delivery country
  • Order number, if your question is about an order
  • Subject * — Pre-sales question / Order status / Delivery / Return or cancellation / Damaged or faulty item / Assembly in Paris / Other
  • Message *
  • Attachments — helpful for damaged items
  • Tick box: "I agree to my details being used to handle my enquiry, as described in the Privacy Policy." *

* required

You may find your answer faster here

Complaints

Please write to us first at connect@specialemeuble.com. We aim to respond within [[e.g. 5 working days]].

If we cannot resolve your complaint, alternative dispute resolution may be available through a certified ADR provider. [[Name the body you use, or state that you do not currently subscribe to one — the ADR Regulations 2015 require you to say which.]]

Customers in the European Union can also get free advice from the European Consumer Centre in their country.

Business details

Speciale Meubles is a trading name of Mr Gurdeep Singh Shergill, sole trader.
Address for service: 5 Mercer Avenue, Swanscombe, DA10 1BG, United Kingdom.
[[VAT number, once registered]] — [[ICO registration number]]

Full details on our Legal & business information page.

[[If you display customer reviews, say whether they are checked and how, when they were posted, and how they are ordered. Suggested wording: "Reviews shown here come from [[source]]. They are published without payment and [[are not checked in advance / are checked as follows: …]]. They are ordered most recent first."]]